Please read this Cookie Policy (“Cookie Policy”) carefully, as it contains important information about how UniHawk Education Support Services L.L.C (“Company”, “we”, “us”, or “our”) uses cookies and similar technologies in connection with the HawkNest platform, including our website and mobile application and related features and functionalities (together, the “Platform”).
This Cookie Policy should be read together with our Privacy Policy, which explains how and why we collect, use, store, and share personal data, as well as your rights in relation to your personal data and how to contact us or relevant supervisory authorities in the event of a complaint.
Our Platform
This Cookie Policy relates to your use of our Platform.
We use cookies and similar tracking technologies, which amongst other things, help us to improve your experience of our Platform and to ensure that it performs as you expect it to. They can improve your experience of using the Platform, for example, by remembering your preference settings and tracking your use of the Platform so that it can be improved to meet your needs. They can also help to ensure that adverts you see online are more relevant to you and your interests. The Platform will obtain consent to place cookies on your device where required under applicable law, except where such cookies are strictly necessary to provide the services requested by you.
Throughout our Platform we may link to other websites owned and operated by certain third parties to make additional products and services available to you. These other third party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third party websites, please consult their policies as appropriate.
Cookies
A cookie is a small text or data file which is placed onto your computer, smartphone or other electronic device, when you use any website. We use cookies on our Platform. These help us to enable efficient working of our Platform as well as provide reporting information. Such cookies also help up recognise you and your device and store some information about your preferences or past actions.
For example, we may monitor information in relation to the number of visits you make to our Platform, traffic data, location data and the originating domain name of your internet service provider, amongst others. This information helps us to analyze user preferences and behavior, improve our services, personalize user experiences, and enhance our marketing strategies. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
In order for you to select which cookies you consent to install according to their finality, we have explained what cookies we use on our Platform, why we use them and whether they are strictly necessary or another type of cookie e.g. “functionality” or “performance” cookies. We also state whether a cookie is a “persistent” or “session” cookie. The difference is that:
- Persistent cookies remain on your device between browsing sessions. They are activated each time you visit a website that created that particular cookie. For example, where a “persistent cookie” is used on a website to remember your log-in details, you will not need to enter those details each time you visit that website.
- Session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
Some of the cookies listed below are those set by our own Platform when you visit. However, we may have cookies that are set by third parties. Cookies set by us are called ‘first-party cookies’. Cookies set by parties other than us are called ‘third-party cookies’. Third-party cookies enable third-party features or functionality to be provided on or through the website or Platform such as advertising, interactive content, and analytics. The parties that set these third party cookies can recognise your computer both when you visit a website or the Platform and when it visits certain other websites.
First and third-party cookies are used for technical reasons in order for a website to operate, and we refer to these as ‘essential’ or strictly necessary cookies. Other cookies also enable us to track and target the interests of our users, so as to enhance the experience on our online properties. Third party cookies serve cookies through our website for advertising, analysing, and other purposes.
We use both Session and Persistent Cookies for the purposes set out below:
(i) Necessary / Essential Cookies: Strictly necessary cookies are essential to enable you to receive a service on the Platform. They are essentially Session Cookies and are administered by us. The purpose of these Cookies is essential to provide you with services available through the Platform and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.
(ii) Cookies Policy / Notice Acceptance Cookies: These cookies identify if users have accepted the use of cookies on the Platform. They are Persistent Cookies and are administered by us. The purpose of these Cookies is to identify if users have accepted the use of cookies on the Platform.
(iii) Functionality Cookies: Functionality cookies allow a website to remember choices you make (such as your log in details) and customised preference settings (e.g. text size). These cookies are also used to provide services you have asked for such as watching a video. Information collected by “functionality” cookies may or may not be anonymised, but they cannot track your browsing activity on other websites.
(iv) Performance cookies: These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. Any information collected by these cookies is anonymous.
Unless the cookie is essential or a strictly necessary cookie, you can withdraw your consent to our cookies at any time even if you have previously consented. Although please do remember that if you do not consent to our functionality cookies, parts of our Platform may not work.
(v) Targeting cookies: These cookies collect information about your browsing habits to make advertising relevant to you and your interests. These cookies collect the most information about users. We use cookies on our Platform, which are text files containing small amounts of information that are downloaded to your computer or mobile device, to enhance your browsing experience and for audience measuring and advertising targeting purposes. If you continue to use the Platform, we will assume that you consent to our use of cookies. To manage your cookies, please refer to the instructions provided below that pertain to your preferred browser.
Cookies we may use
We may use the following categories:
| Category | Purpose | Consent required | Duration |
|---|---|---|---|
| Strictly necessary | Essential for the Services to function (authentication, security, load balancing) | No | Session / up to 12 months |
| Preferences | Remember your settings (language, region, display preferences) | Yes | Up to 12 months |
| Analytics | Understand usage patterns, improve performance, measure feature adoption | Yes | Up to 24 months |
| Security | Protect accounts, detect fraud and abuse, enforce rate limits | No | Session / up to 12 months |
Consent to use cookies and changing settings
We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with the service that you have requested. You have the right to accept or reject cookies.
Unless the cookie is a strictly necessary cookie, you can withdraw your consent to our cookies at any time even if you have previously consented. Although please do remember that if you do not consent to our functionality cookies, parts of our Website will not work.
How to turn off all cookies and the consequences of doing so
If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our Platform. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information.
How to contact us
If you have any questions about this cookie policy or the information we hold about you. you can contact us:
- Email: support@hawknest.ai
- You also have the right to lodge a complaint with the competent UAE data protection authority.
Changes to this policy
We may update this Cookie Policy from time to time, in order to reflect changes to the cookies we use for operational, legal and/or regulatory reasons. We therefore suggest that you refer to this Cookie Policy regularly to stay informed about our use of cookies.
This Cookie Policy was published on 20 April 2026 and last updated on 20 April 2026.